Last Updated: March 17, 2026

1. Introduction

Welcome to CabFrom. We respect your privacy and are committed to protecting your personal data in strict compliance with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and the Icelandic Act on Data Protection and the Processing of Personal Data (No. 90/2018), as our primary infrastructure is hosted via OrangeWebsite in Iceland.

2. Data Collection & Telemetry

To provide our aggregator and routing services, we explicitly collect and process the following data:

• GPS & Location Data: Pickup and drop-off coordinates are processed to determine journey distances, facilitate 'Deadhead reduction' matching, and calculate accurate fixed fares.
• Telemetry & Usage Data: Journey metadata is collected for environmental, social, and governance (ESG) carbon footprint reporting and to optimize our Eco-Match efficiency engine.
• Contact Information: Phone numbers and names provided during the WhatsApp dispatch redirection process.

3. Data Security & Storage

Your data is secured and siloed using Google Firebase backend infrastructure. We employ industry-standard encryption protocols (both in transit and at rest) to prevent unauthorized access. Payment processing is handled by third parties; we do not store raw credit card information on CabFrom servers.

4. Third-Party Sharing

As an aggregator, CabFrom transmits your routing requirements and passenger counts exclusively to the independent Transport Providers who accept your trip. We do not sell your personal data to non-affiliated third-party marketers.

5. Your Rights & Data Deletion

Under both GDPR and Icelandic law, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate data.
• Request the erasure/deletion of your personal data ("Right to be Forgotten").

To exercise any of these rights, or to request a full deletion of your telemetry and account data, please contact our Data Protection Officer at: privacy@cabfrom.com.